Afterglow Touch Return & Refund Policy

Thank you for shopping with Afterglow Touch. We take pride in the quality of our products and want you to feel confident when placing an order with us.

Returns

We accept return requests within 30 days of delivery.

Because Afterglow Touch products are consumable wellness products, opened or used products cannot be returned for change-of-mind reasons.

To be eligible for a standard return, your product must be:

• Unopened and unused
• In its original packaging
• Fully sealed
• In resalable condition
• Returned within 30 days of delivery

Products that arrive damaged, defective, incorrect, or otherwise materially different from what was ordered may be eligible for a refund or replacement.

Refunds

Refunds may be issued for products that:

• Arrive damaged
• Are defective
• Are incorrectly supplied
• Are missing from your order
• Are otherwise eligible for a refund under applicable law

Due to the personal and consumable nature of our products, we cannot offer refunds for products that have been opened or used unless the product is defective or otherwise required by law.

Individual results may vary. Not experiencing a particular desired result does not, by itself, make a product defective.

If you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee changes or cancellations once an order has been processed or shipped.

How to Request a Return or Refund

Please contact Afterglow Touch Support within 30 days of receiving your order.

Include:

• Your order number
• Your full name
• A description of the issue
• Clear photographs of the product and packaging if the item arrived damaged, defective, or incorrect

Our team will review your request and provide further instructions.

Please do not send products back without first contacting us.

Return Shipping

Customers are responsible for return shipping costs for approved change-of-mind returns.

If you received a damaged, defective, or incorrect product, Afterglow Touch may provide a prepaid return label or otherwise cover reasonable return shipping costs where a return is required.

We strongly recommend using a tracked shipping service. Afterglow Touch is not responsible for returned packages lost in transit.

Refund Processing

Once your return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow approximately 5–10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank, card issuer, or payment provider.

Original shipping charges are generally non-refundable unless the product was damaged, defective, incorrectly supplied, or otherwise required by applicable law.

Final Sale Items

Products that have been opened, used, or had their safety seal broken are considered final sale and are not eligible for a change-of-mind return.

Gift cards, promotional items, and free gifts are also generally non-refundable unless required by law.

Consumer Rights

This policy does not limit any rights you may have under applicable United States federal or state consumer protection laws.

Where applicable law provides you with rights or remedies beyond those described in this policy, those rights will continue to apply.

Contact Us

For questions regarding returns, refunds, damaged orders, or your purchase, please contact:

Afterglow Touch Support
support@afterglowtouch.com